
Palm
Alternating pressure and micro low air loss surface for skin injury prevention and management
A powered medical surface designed to prevent and manage skin injuries through alternating pressure and micro low air loss therapies. Offers three distinct therapy modes for individualized client comfort. Features Auto-Detect technology that automatically calibrates optimal pressure based on bodyweight and surface area.
Other sizes available — contact us for pricing
Key Features
- Alternating Pressure Therapy
- Auto-Detect Technology
- Quiet pump
- Micro Low Air Loss Therapy
- Bottoming-out Protection
Key Downloads
Support Surface Selection Guide for Clinicians
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Compare Our Surfaces
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Palm — Letter of Justification
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Questions about setup or day-to-day use? Request an In-Service →
What Clinicians Are Saying
“Auto-Detect finds the optimal surface pressure for the client. This makes the set-up easy, and eliminates the need for constant monitoring by healthcare staff.”
Ashley
OT, Interior Health
Clinical Features

Alternating Pressure Therapy
1-in-3 air cells gently inflate and deflate, cyclically shifting which areas of the body bear load to redistribute pressure across the contact surface. 'SmoothCell' technology facilitates gentle cell movement and ensures clients remain stable and unaffected by the surface movement.

Micro Low Air Loss Therapy
Constant flow of air to maintain constant temperature and reduce humidity. Promotion of skin integrity through reduced moisture build-up.

Auto-Detect Technology
Auto-Detect technology automatically calibrates optimal pressure based on bodyweight and surface area. This improves the efficiency of set-up, reducing the need for on-going caregiver adjustments.
Other Clinical Features
Bottoming-out Protection
Lower air cells remain inflated to reduce risk of 'bottoming-out'. Clients can be repositioned without added pressure on bony or high-risk areas.
8" Surface Depth
Designed for use with homecare and hospital beds and side rails. Surface depth allows full body contact and immersion to reduce pressure points on high-risk areas.
SmoothCell Design
Cells alternate slowly and keep clients at a level height, stable and unaffected by surface movement. Gentle cell transitions reduce shear and friction.
StaticPillow
Motionless head section promotes head and neck positioning and reduces potential disturbance to the client.
EasyCover
Cover easily removed for cleaning and disinfecting, and can be laundered. Ease of cleaning supports infection control.
Low Noise Pump
Quiet sleep environment promotes sleep and restoration of tissues. Decreased agitation reduces risk of tissue damage from shear and friction.
Auto-Lock
Locks the control panel so settings are left untampered.
Auto-Firm
Mattress cells inflate to max for caregiver management. After 20 minutes the system automatically returns to the previously selected therapy mode.
Therapeutic Modes

Alternating Pressure Therapy
1-in-3 air cells gently inflate and deflate to safely offload pressure while maintaining body contact. SmoothCell design reduces shear and friction.

Pulsate Therapy
In Pulsate mode the surface holds a steady set pressure and oscillates gently at the selected cycle time — a lower-movement alternative to the full alternating cycle.

Constant Low Pressure (CLP)
Air cells maintain lower pressure for greater body immersion — promotes pressure redistribution and reduction of peak pressures. For frail, palliative, or hypersensitive clients unable to tolerate cell movement.
Specifications
| SKU | PALM (36") · PALM-42 (42") |
| Weight Capacity | 400 lbs (36"), 560 lbs (42") |
| Dimensions | 36"W × 80"L × 8"H or 42"W × 80"L × 8"H |
| Air Cell Material | Polyurethane |
| Cover | 2-way stretch vapour-permeable polyester |
| Inflation Time | 60 minutes |
| Max Airflow | 8 lpm |
| Safety Standard | UL/cUL certified |
| Stock Sizes | 36" and 42" in-stock |
| Maintenance | Inspect and clean the filter every 3 months; replace when discoloured |
| Warranty | 1 year from purchase (pump & mattress) — OEM parts available 5 years |
Documentation
Palm — Quick User Guide
Powered Surface Cleaning Instructions
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Powered Surfaces — Quick Troubleshooting Guide
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Palm — User Manual
Warranty & Parts Guarantee
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Questions about setup or day-to-day use? Request an In-Service →
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