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For families and caregivers

Worried about pressure injuries?

Pressure injuries (also called bedsores or pressure ulcers) are damage to the skin and the tissue underneath, usually over a bony area. They can develop when someone stays in one position for a long time, and they can be painful. A powered air mattress is one thing a clinician may recommend.

Get the clinician question sheet →

1. When to ask about the current mattress

Any one of these is a reason to ask whether the mattress they have now is still right, and whether a powered mattress could help. The person you care for:

  • can’t change position in bed on their own, or spends long periods in bed
  • has fragile skin, or has had a pressure injury before
  • is often hot or damp in bed
  • has a pressure injury now

Many things affect skin health, and the mattress is one of them. Needs also change over time, so a mattress that was right before may not be the right one now. Tell the care team about any changes you have noticed, and ask whether the mattress should be reassessed.

A new red, purple or dark patch of skin, a blister or broken skin? Tell the nurse or doctor straight away. Do not wait to see if it fades.

If the person lives in long-term care, start with the care team. Ask how mattresses are assessed and supplied, and whether a reassessment would help.

The research on when to consider a powered mattress is on our site, written for long-term care clinicians: the seven signs to consider a powered surface.

2. How a powered air mattress works

Alternating pressure

Animation sped up for illustration. Actual cell movement is much slower.

Pressure redistribution

Why alternating pressure?

Groups of air cells gently deflate and refill in turn, changing which parts of the body take the weight.

Low air loss

Animation sped up for illustration. Actual cell movement is much slower.

Skin protection

Why low air loss?

Air flows under the cover and helps manage heat and moisture at the skin.

Animation sped up for illustration. Actual cell movement is much slower.

Watch how it works · 1:38 · captionedThis film was made for care teams in long-term care.

Watch the feature animations →Request a demonstration or discuss a trial →

3. Evergreen features to discuss

Here are features to discuss with your clinician. Palm, OpalAir and OpalAir Turn share the first three. The heel feature is on OpalAir and OpalAir Turn.

  • Illustration: a person lying on an Evergreen SmoothCell mattress, with a line marking the support height

    A steady height

    Each set of air cells refills before the next set deflates. This helps keep the person at a steady height as the mattress cycles. We call this SmoothCell.

  • Illustration: a person lying on the mattress, with the three air cells under the head in a lighter colour

    A steady head section

    The three air cells under the head stay inflated while the body cells alternate. We call this StaticPillow.

  • An Evergreen pump

    Automatic starting pressure

    The pump sets the starting air pressure automatically, based on body weight, which makes set-up simpler. We call this Auto-Detect. Your care team still checks support and comfort.

  • Illustration: slimmer air cells under the lower legs and heels

    A different heel section

    On OpalAir and OpalAir Turn, slimmer air cells let the heels settle more deeply into the mattress. We call this HeelOffload. It is not the same as lifting the heels clear of the mattress, so your clinician decides whether separate heel support is needed.

Ask your clinician: “Would an Evergreen Palm, OpalAir or OpalAir Turn suit their needs? Could a demonstration or trial help us decide?”

4. What to do next

  1. Get the question sheet

    Print it, or send the link.

  2. Talk to your clinician

    An occupational therapist, physiotherapist or nurse assesses the person and decides whether a powered mattress is right.

  3. Want a demonstration or a trial?

    Let us know, and we will introduce you to an Evergreen dealer in your area, where there is one. The dealer arranges it and confirms price, delivery, set-up and service.

Not sure who to ask? Start with your usual healthcare professional or your local home and community care service, and ask how to arrange an equipment assessment.

Before you pay, check health benefits covering the person who needs the equipment, including any partner’s plan, and relevant provincial or territorial programs.

We aim to reply within 10 business days.

Already have Evergreen equipment?

For equipment service or repairs, contact the supplier or care home that provided it. For urgent health concerns, seek medical help. Do not wait for a reply from Evergreen.