Resource library
Guides & Resources
Practical resources for clinicians, care teams and purchasers — selection guides, user manuals, cleaning and troubleshooting instructions, letters of justification and pricing. Free to view, print and share.
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Selection & Comparison
Choose the right surface for a client, and see how the Evergreen range compares side by side.
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Support Surface Selection Guide for Clinicians
EverFoam, EverGel, Evolve, OpalAir, OpalAir Turn, PalmA clinical guide to choosing the right Evergreen surface for a client’s needs, care goals and pressure-injury risk.
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Compare Our Surfaces
Foam Surfaces & Powered SurfacesSide-by-side comparison of all Evergreen foam (EverFoam, EverGel, Evolve) and powered (Palm, OpalAir, OpalAir Turn) surfaces — features, weight capacity, sizing, and clinical indications.
Setup & User Manuals
Quick-start guides for day-to-day use, placement guidance, and the complete manuals.
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Elevate — Placement & Clinical Use
ElevateIndicated use, placement guidance, contraindications, and clinical considerations for the Elevate heel elevation cushion.
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OpalAir — Quick User Guide
OpalAirControl panel, setup steps, and therapy modes at a glance.
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OpalAir Turn — Quick User Guide
OpalAir TurnControl panel, setup steps, and therapy modes at a glance.
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Palm — Quick User Guide
PalmControl panel, setup steps, and therapy modes at a glance.
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OpalAir — User Manual
OpalAirComplete reference for the Evergreen OpalAir Alternating Pressure Therapy with True Low Air Loss mattress replacement system.
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OpalAir Turn — User Manual
OpalAir TurnComplete reference for the Evergreen OpalAir Turn Lateral Rotation Therapy mattress replacement system.
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Palm — User Manual
PalmComplete reference for the Evergreen Palm Alternating Pressure Therapy with Low Air Loss mattress replacement system.
Cleaning & Troubleshooting
Cleaning and disinfection procedures for every product line, and a quick reference for common field issues.
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Cushion Cleaning & Disinfection Instructions
Positioning CushionsWipe-down cleaning and disinfection procedures for Evergreen Positioning Cushions — for clinical and multi-patient environments.
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Elevate Cleaning & Disinfection Instructions
ElevateCleaning and disinfection procedures for the Elevate heel elevation cushion. Cover is wipeable and machine washable; foam core is not.
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EverMat Cleaning & Disinfection Instructions
EverMatCleaning and disinfection procedures for the EverMat bedside impact-reduction mat. Closed-cell foam construction is compatible with hospital-grade disinfectant wipes.
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Foam Surface Cleaning Instructions
Foam SurfacesCleaning and disinfection procedures for EverFoam, EverGel, and Evolve foam surfaces with RW86 covers.
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Powered Surface Cleaning Instructions
Powered SurfacesCleaning and disinfection procedures for the pump and mattress cover on Palm, OpalAir, and OpalAir Turn powered surfaces.
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Powered Surfaces — Quick Troubleshooting Guide
Palm, OpalAir, OpalAir TurnQuick reference for the most common field issues on Palm, OpalAir, and OpalAir Turn. Covers preventive maintenance, replacement parts, error codes, and technician diagnostics.
Funding & Procurement
Documents that support a purchase: clinical justification templates and current pricing.
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OpalAir — Letter of Justification
OpalAirClinical justification template for procurement of the Evergreen OpalAir powered surface.
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OpalAir Turn — Letter of Justification
OpalAir TurnClinical justification template for procurement of the Evergreen OpalAir Turn powered surface.
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Palm — Letter of Justification
PalmClinical justification template for procurement of the Evergreen Palm powered surface.
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MSRP Price List
All productsManufacturer's suggested retail prices for all Evergreen surfaces, positioning cushions and accessories — printable and always current. All prices in CAD.
Warranty & Support
What is covered, for how long, and how to reach us when something needs attention.
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Warranty & Parts Guarantee
All products1-year warranty on every Evergreen product. On powered surfaces, backed by 5 years of guaranteed OEM parts and free remote troubleshooting.
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Contact Evergreen Support
All productsParts, service and product questions for dealers, facilities and clinicians. We reply within 1–3 business days.
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